Major Internet Failure Hits Many Online Platforms and Mobile Apps

An extensive online outage has impacted numerous websites and applications worldwide, as users noting problems connecting to the web following issues at Amazon’s online infrastructure system.

The impacted platforms comprise the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, in addition to several Amazon-managed services such as its main retail site and the Ring security doorbell company.

Throughout Britain, Lloyds bank was disrupted along with its subsidiaries the bank Halifax and Bank of Scotland, while there were further notifications of difficulties reaching the HMRC website on the start of the week. Additionally in Britain, multiple Ring customers turned to online platforms to state their security devices were not working.

Solely in the United Kingdom, notifications of problems on individual apps ran into the many thousands for every service.

Amazon reported that the problem began in the eastern region of the US at the cloud division, a section that offers essential web backbone for numerous businesses, who rent out capacity on the company's servers. AWS is the world’s largest online services service.

Soon after late night (PDT) in the America (8am BST), Amazon confirmed “higher failure rates and delays” for Amazon's platforms in a region on the east coast of the America. The ripple effect was seen to affect apps worldwide, with the outage tracking website indicating outages with the same sites in multiple continents.

The outage tracker Thousand Eyes, a tool that monitors internet outages, also reported a increase in problems on the start of the week, and numerous instances found in the state of Virginia, the region of the eastern US data center where the company stated the problems started.